Shipping policy

SHIPPING AREA

Valkyries Arts currently ships within the United States only. We do not offer international shipping at this time.

PROCESSING TIMES

Most in-stock orders are processed within 2–4 business days, excluding weekends and holidays. During print drops, new releases, holidays, or periods of high order volume, processing may take longer.

Custom and made-to-order items may require additional processing time. Any special production estimate will be included in the product description or communicated directly to the customer.

DELIVERY ESTIMATES

Once shipped, orders typically arrive within 5–8 business days. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

TRACKING

When your order ships, you will receive an email with tracking information. Tracking updates may take up to 48 hours to appear after the carrier receives the package.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us immediately at valkyriesarts8@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned to us because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping it.

LOST, DAMAGED, OR INCORRECT ORDERS

If your package appears lost in transit, arrives damaged, or contains an incorrect item, contact us at valkyriesarts8@gmail.com with your order number and relevant photos. Damaged or incorrect orders must be reported within 7 days of delivery so we can evaluate the issue and make it right.

Valkyries Arts is not responsible for carrier delays or packages marked as delivered by the carrier. However, please contact us if you experience an issue, and we will assist you with the available next steps.